Cancelled the product shoot? Court still orders payment of the €300 booking deposit
A written quote and acceptance supported the photographer’s claim. The separate €18 registered-letter expense was not awarded.
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Case Reports
Reported verdicts, arguments, and advocate performances from Legal Arena cases.
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Balcony screen never installed: Customer wins back €320, but not the extras
Conditional timing and a proposed installation slot did not justify keeping the advance. The court refused the separate €40 temporary-screen expense.
Three shelves promised, one installed: Customer wins £120 of a £180 advance
Bristol’s court accepted incomplete and defective work, but access issues and uncertain material costs kept the refund below the full amount.
Paid for a move-out clean, found dirt: Court awards €120 instead of a full refund
Visible dirt supported the complaint. Uncertainty over the agreed tasks stopped the customer recovering the entire €180 cleaning bill.
A website that could not be used: Court orders €450 back from a €600 deposit
The developer could not justify keeping the full advance. Partial work and late client inputs also stood in the way of a complete refund.
An unfinished bookshelf and a cancelled order: Customer wins back the full €480
The workshop raised cancellation as its defense, but produced no itemized costs or specific refund terms to outweigh the customer’s documents.
No bookcase, no new deadline: Court orders ARS 180,000 returned
The maker blamed design changes. The Rosario court found no agreed replacement deadline or basis to keep the advance after prolonged non-delivery.
He left with the backpack, then offered to return it: Theft case dismissed
The return message undercut the claim of criminal intent. A report of missing cash did not establish who took it.
Picked up the cake, still won a refund: WhatsApp promise secures KSh 8,500
The baker argued that collection settled the issue. Nairobi’s court gave more weight to the written promise about the graduation cake’s style.
Contractor misses the patio start: Customer wins $400, but not the full deposit
A weather-delay explanation and missing cost records put the $600 deposit in dispute. Unclear refund terms led to a reduced award.
Wedding video team unavailable: A WhatsApp message helps win PKR 25,000 back
The Lahore court favored the customer’s written evidence, but uncertainty over the postponement sequence cut the refund below the PKR 35,000 claimed.
Half a painted wall, unanswered messages: Customer wins back £180
The painter did not justify keeping the deposit for the unfinished hallway. The court refused a separate £45 paint claim because the expense was not proved.