Settlement provides M250 refund over disputed extra charge for machine service

A settlement provides for Thabo Mokhethi to refund M250 to Lineo Rasebelisoa, resolving a machine-servicing dispute associated with the Maseru civil court. Rasebelisoa had sought repayment of the full M700 she paid, while indicating that she would accept M250 if the evidence supported that amount.

The dispute centred on the difference between a M450 service quote and the M700 bill paid at collection. Mokhethi maintained that Rasebelisoa had approved an additional M250 tension adjustment by telephone; the available paperwork did not record that approval.

The agreement resolves the payment dispute without an admission of wrongdoing. The record contains no judicial determination of whether the additional work was authorised.

The settlement fixes the refund at the amount of the disputed additional charge, rather than the full service payment. Its final terms are:

• Mokhethi will refund M250.
• Payment is due within seven days of written acceptance.
• There is no admission of wrongdoing.
• The settlement fully and finally resolves claims arising from or directly related to the service and this dispute, but excludes unrelated matters.

Rasebelisoa sought the return of her M700 payment after objecting following collection of the machine. Her stated alternative was a M250 refund if that was the amount supported by the evidence.

Mokhethi opposed a full refund. He said that he had serviced the machine, obtained permission for the extra adjustment and returned it in working condition. He acknowledged that his paperwork could have been clearer.

The evidential gap concerned the alleged permission call. The record identifies no call-history entry, recording or witness to support it, and the paid job slip does not document approval. That gap remained distinct from Mokhethi’s account that the adjustment was needed and performed; the settlement does not decide between the competing positions.

A WhatsApp exchange before the machine was dropped off recorded the M450 service quote. The exact drop-off date is not supplied. According to the case record, Rasebelisoa later collected a working machine and paid M700 before raising her objection.

Mokhethi expressed a preference for an out-of-court settlement involving a M250 refund rather than repayment of the entire bill. The final terms adopt that refund amount, leaving M450 of the original payment unreturned.

The outcome settles the parties’ service-related claims, but establishes no ruling on whether payment at collection demonstrated acceptance of the extra charge or whether the claimed telephone approval occurred.